What is the "Devices" section?

The "Devices" section allows a user to easily view all of the devices they have in the system, access specific device records, as well as add new devices.

To add, access, or update any devices in the UptimeHealth platform, you select "Devices" on the left-hand menu.

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After selecting the Devices section, you will see a list of all the devices in your system in a table view. You will also see the following default columns for each device:

  • Photo - if you have added a photo to your device, this will display that photo thumbnail
  • Category - the general category type the device belongs to
  • Make - the manufacturer or brand of the device
  • Model - the model of the device
  • Last Date - the last date the device was serviced or repaired
  • Assigned User - the user assigned to the device
  • Due Date - if the device requires periodic service/maintenance, the next date that maintenance event is due by
  • Device Use - is the device currently active or inactive in the system

Features of Devices Section

There are several actions you can in the Devices section. We have described these features in general below. You can learn more about each specific feature by clicking on the article links.

Device Quick Actions

Lastly, from the Devices section, you also have the ability to take some quick device-specific actions using the "Action Button" (three vertical dots) found at the far right-hand side of the screen.

Screen Shot 2021-07-22 at 11.49.19 AMTo take advantage of quick-actions:

  1. Identify the device that you would like to perform a quick action on.
  2. Select the Action Button.
  3. You will then be prompted with a pop-up window with the following item:
    Screen Shot 2021-07-22 at 11.50.50 AM
    1. View - go-to device record (learn more about the Device Record here).
    2. Edit - edit the information within the device record (learn more about editing a Device Record here).
    3. Request Repair - request a repair or service event for the specific device (learn more about Requesting a Repair here).
    4. Report Repair - report a repair or service even on a for the specific device (learn more about Reporting a Repair here).
  4. Once you have selected the action you wish to take, you will be redirected to the appropriate screen.