To add, access, or update any devices in the UptimeController, select "Devices" on the left-hand menu.
After selecting the Devices section, you will see a list of all the devices on your platform in a table view. You will also see the following default columns for each device:
- Photo - if you have added a photo to your device, this will display that photo thumbnail
- ID - the specific asset ID you have assigned to the device
- Make - the manufacturer or brand of the device
- Category - the general category type the device belongs to
- Model - the model of the device
- Device Use - shows whether the device is active or inactive
- Service Due - if the device requires periodic service/maintenance, the next date that maintenance event is due by
- Last Service - the last date the device was serviced or inspected
- Assigned User - the user assigned to the device
Features of Devices Section
There are several actions you can take in the Devices section located in the top right corner.
Below we have listed descriptions for each feature. You can learn more about each specific feature by clicking on the article links.
- Add New Device - add a new device to your system (read more about Adding a New Device here).
Clicking 3 dots:
- Bulk Upload Devices - upload multiple devices through CSV. *Be sure to download the template CSV to ensure your file follows the correct format*
- Export Task History - export all tasks associated with a device(s).
Gear Button:
- Editing Device Table View - edit the columns that are displayed and the order of those columns using the gear icon
Filter Button:
- Advanced Filtering - filter for a list of specific devices using the filtering icon (read more about Advanced Filtering here).
Device Quick Actions
Lastly, from the Devices section, you also have the ability to take some quick device-specific actions using the "Action Button" (three vertical dots) found at the far right-hand side of the screen.
To take advantage of quick-actions:
- Identify the device that you would like to perform a quick action on.
- Select the Action Button.
- You will then be prompted with a pop-up window with the following items:
- Request Service - request a repair or preventative maintenance on a specific device (learn more about Requesting a Repair here).
- View - go-to device record (learn more about the Device Record here).
- Edit - edit the information within the device record (learn more about editing a Device Record here).
- Document Service - report a repair or preventative maintenance on a specific device.
For additional assistance please email our Support Team.