What is the "Devices" section?

To add, access, or update any devices in the UptimeController, select "Devices" on the left-hand menu.

DevicesSection-1

After selecting the Devices section, you will see a list of all the devices on your platform in a table view. You will also see the following default columns for each device:

  • Photo - if you have added a photo to your device, this will display that photo thumbnail
  • ID  - the specific asset ID you have assigned to the device
  • Make - the manufacturer or brand of the device
  • Category - the general category type the device belongs to
  • Model - the model of the device
  • Device Use - shows whether the device is active or inactive
  • Service Due - if the device requires periodic service/maintenance, the next date that maintenance event is due by
  • Last Service - the last date the device was serviced or inspected
  • Assigned User - the user assigned to the device

Features of Devices Section

There are several actions you can take in the Devices section located in the top right corner.

DeviceSection-2

Below we have listed descriptions for each feature. You can learn more about each specific feature by clicking on the article links.

Clicking 3 dots:

  • Bulk Upload Devices - upload multiple devices through CSV. *Be sure to download the template CSV to ensure your file follows the correct format*
  • Export Task History -  export all tasks associated with a device(s).

Gear Button:

  • Editing Device Table View - edit the columns that are displayed and the order of those columns using the gear icon

Filter Button:

Device Quick Actions

Lastly, from the Devices section, you also have the ability to take some quick device-specific actions using the "Action Button" (three vertical dots) found at the far right-hand side of the screen.

To take advantage of quick-actions:DeviceSection-3-1

  1. Identify the device that you would like to perform a quick action on.
  2. Select the Action Button.
  3. You will then be prompted with a pop-up window with the following items:
    1. Request Service - request a repair or preventative maintenance on a specific device (learn more about Requesting a Repair here).
    2. View - go-to device record (learn more about the Device Record here).
    3. Edit - edit the information within the device record (learn more about editing a Device Record here).
    4. Document Service - report a repair or preventative maintenance on a specific device.

For additional assistance please email our Support Team.