How do I add more service frequencies?

To add, edit, or update the service frequencies in your UptimeHealth account, go to the "Devices" section, and click the "Service Frequencies" button at the top.

A service frequency is the number of times a device should have a planned service even over a specified period of time. UptimeHealth allows you to add, edit, and update service frequencies and assign them to specific devices.

Add New Frequency

To add new service frequencies in the UptimeHealth system, follow the steps below:

    1. Select the Devices section in the left-hand menu.
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    2. Select the Export Device List button int the top right-hand side of the screen.
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    3. To add a new frequency, select the "Add New Frequency" button in the top right-hand side of the screen.
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    4. Fill out the appropriate information for the service you wish to add.
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      1. Title - how you will identify the service frequency in the platform
      2. Description - what does this service represent
      3. Period - what is the time period in-between service cycles
      4. Period Type - how you are measuring the time period
      5. Status - determine whether you would like to use this frequency
    5. Change the status of the newly created frequency to "Active".
    6. Select the green "Save" button.

    To Edit or Update Existing Frequencies

    To edit an existing frequency in the UptimeHealth system, follow the steps below:

    1. Repeat steps 1 and 2 above.
    2. Identify the service frequency you wish to edit in the table. Select the "Action Button" on the far right-hand side.
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    3. Repeat steps 4 through 6 in the section above.