I am getting a white screen when trying to log in or after resetting my password. How do I fix this?

A white screen usually appears if a user is trying to log in through an Internet Explorer browser. Please try using Google Chrome, Safari, Microsoft EDGE, or any other browser to log in.

A white screen usually appears if a user is trying to log in through an Internet Explorer browser. Please try using Google Chrome, Safari, Microsoft EDGE, or any other browser to log in.

We do not support the Internet Explorer browser. Microsoft stopped supporting the Internet Explorer browser in 2016. This means that they are no longer releasing updates or providing security patches to the browser.

For your protection, we recommend downloading another browser and setting it as the default for your computer. This will also solve any future white screen problems you might be facing with UptimeHealth.