After a technician has come out and serviced your device you want to make sure to accept any work orders that have been completed with their invoices provided to ensure data is transferred over to the device history.
Follow the below steps to confirm your facilities service.
- Select the Service Requests section on the left hand side of the screen.
- You can use the filters to narrow down your search.
- Device: Filter by Asset ID or device Make, Model or Category
- Area: Filter by Facility, Area or Area Type
- Work Order: Filter by Job or Work Order ID
- Status: Filter by On Review to view all jobs currently pending approval. - Select the Job ID or Work Order ID that you need to confirm the service for.
- If the work has been completed on the device you are reviewing, select the Accept button. (Most invoice payments are still completed directly off platform so this is for confirming the work was done, not accepting the invoice amount)
