How do you add sub-users?

You can add sub-users to your UptimeController account through your "Account" section. Add the emails of the sub-account users in the "My Team section.

Adding sub-users for the first time:

If it’s the first time you’re logging on to your account, and you’d like to add some of your team as sub-users, you can easily add them through the "Account" section.

  1. Log into your account by going to www.uptimecontroller.com/.
  2. On the left-hand side move your cursor to the “Account” tab and click.
    Screen Shot 2021-07-22 at 2.02.36 PM
  3. Begin filling out and complete the set-up wizard.
  4. On step three add the email address of the sub-users you would like to invite to your account.
    Screen Shot 2020-03-22 at 2.27.21 PM

Once you are done, click "Save". Once you have clicked the save button, your team will receive an invitation email to the address you entered where they can enter their user details.

Adding additional sub-users to an existing account

If you have used the system before, and there is a new sub-user that you’d like to add, you can add them through the "Account" section.

  1. Log into your account by going to www.uptimecontroller.com/.
  2. On the left-hand side move your cursor to the “Account” tab and click.
    Screen Shot 2020-03-22 at 2.27.00 PM
  3. Scroll down to the "Your Team" section and select the edit button in the top right corner.
    Screen Shot 2020-03-22 at 2.32.24 PM
  4. Add the email address of the sub-users you would like to invite to your account.
    Screen Shot 2020-03-22 at 2.27.21 PM

Once you are done, click "Save". Once you have clicked the save button, your team will receive an invitation email to the address you entered where they can enter their user details.

After they have been added, you can now assign tasks to them, allocate devices to them and they are now part of your UptimeHealth team.