How do I request a job for an area or the facility that doesn't involve a specific device?

You can easily request a work order for a specific area from the facility view page, even if it isn't related to a specific device (e.g., HVAC, plumbing for the building, etc.).

Requesting a Service Request for a Specific Area or Facility (Not Device-Related)

  1. Select Facilities:
    From the left sidebar menu, click on "Facilities" to access the facility view page.FacilityServiceRequest-Step1
  1. Click the the facility name that you would like to submit a request for.
    FacilityServiceRequest-Step2
  2. Click the Request Service to create a service request.FacilityServiceRequest-Step3

  3. Select the Job Type as Area, select the desired area, and hit Create Work Order.FacilityServiceRequest-Step4
  4. Input the required information and click Create Request.FacilityServiceRequest-Step5

 

For additional assistance please email our Support Team.