How do I add a work order to an open job?

The Uptime Controller now has the ability to open multiple work orders at one location and combine them into one job.

To add a work order to an open job follow the steps below:

  1. Navigate to the Service Requests tab on the left hand side.
    Screen Shot 2022-12-16 at 3.19.27 PM
  2. Locate the open job you are wanting to add to. You can search for the job using many factors including Facility and Asset ID.Screen Shot 2022-12-16 at 3.25.02 PM
  3. Once you locate the Job you are looking for, "Add New Work Order".Screen Shot 2022-12-16 at 3.30.02 PM
  4. Select the Device from the Drop down menu.
  5. Describe the issue you are experiencing to bette prepare the technician.
    Screen Shot 2022-12-16 at 3.32.24 PM
  6. Select Create Worker Order to complete request.Screen Shot 2022-12-16 at 3.33.32 PM